A Locksmith You Can Trust
At American Lock & Key, we take pride in being a trusted and reliable locksmith service provider in Los Angeles and surrounding areas. With over 30 years of experience, our team of professional locksmiths is dedicated to providing top-notch and affordable locksmith services to residential, commercial, and automotive customers. Our commitment to excellence is evident in the quality of our work, and our goal is to deliver exceptional service to our customers at all times.
Our Expertise
As a well-established locksmith company, we offer a broad range of locksmith services to cater to the diverse needs of our customers. From car key replacement to lockout services, our team of experts is equipped to handle any locksmith-related issue that may arise. Our services include:
Residential Locksmith
As a residential locksmith, we understand the importance of maintaining a safe and secure living space. Our team is dedicated to providing reliable lock systems, safe, and vault installation services to ensure the peace of mind you deserve. Our residential locksmith services include:
- High-security lock replacements
- New lock installation
- Broken key extraction
- Duplicate keys
- Deadbolt installation
- Rekeying
- Safe installation and repairs
- Lockout services
- Keyless entry systems
Commercial Locksmith
At American Lock & Key, we recognize the importance of maintaining the safety and security of commercial facilities. Our commercial locksmith services are designed to provide critical support for your business, including:
- Commercial lock installation
- Commercial lock repairs
- Master key systems
- Electronic access control
- Vault installation and repair
- Rekey lock services
Automotive Locksmith
Whether you're locked out of your car or need a new car key, our team of expert locksmiths is here to help. Our automotive locksmith services include:
- Car key replacement
- Lockout services
- Trunk and glove box locks
- Lock repair and replacement
Why Choose Us?
At American Lock & Key, we pride ourselves on our commitment to quality and customer satisfaction. Our team is dedicated to providing prompt, professional, and affordable locksmith services to all our customers. With years of experience and a reputation for excellence, you can trust us to deliver exceptional service and results every time.
Get in Touch
For more information about our locksmith services or to schedule an appointment, please call us at (800) 671-1161.
Customer Service and Quality
American Lock and Key's customer service is a mixed bag. While some customers had positive experiences with their service, others were left feeling frustrated and disappointed. Dee Summers, a senior citizen, had a particularly terrible experience. She had to wait almost two hours for a service call, only to be told that she would need to pay $150 for the technician to come out and fix the issue. This led her to accuse the company of elder abuse. On the other hand, many customers praised the company's professionalism and helpfulness. For example, Linda Nichols appreciated the kindness and reassurance she received from May, who helped her with a unique lock issue.
Installation and Repair
The company's installation and repair services also received varying reviews. Some customers were happy with the service they received, such as Hmd Group, who appreciated the technician's courtesy, knowledge, and professionalism. However, others were not so pleased. For example, Dee Summers' issue with her lock not working properly was not resolved satisfactorily.
Professionalism and Pricing
American Lock and Key was generally praised for their professionalism and fair pricing. Many customers appreciated the company's transparency and honesty. For example, G. Lozano appreciated the reasonable pricing for key duplication. However, some customers felt that the company was overly aggressive in their sales tactics. For example, Dee Summers felt that she was being taken advantage of with the $150 service call fee.
