Protect Your Business with Our Bundled Services NOW
At Briscoe Protective, we understand the importance of safety and security for your business or home. Since 1978, we've been providing exceptional security, fire, and safety solutions to commercial, industrial, and institutional clients throughout New York. Our team of experts is dedicated to delivering top-notch services, tailored to meet the unique needs of each client.
Our Services
We offer a comprehensive range of services designed to protect your property, assets, and people. Our commercial services include fire protection, security systems, safe building solutions, remote doorman access control, central station monitoring, and contractor services. Our residential services focus on providing homeowners with industry-best surveillance, automation, and remote access solutions to ensure their homes are secure and protected.
Fire Protection and Security Solutions
Our fire protection services include design and engineering, installation, inspection, and maintenance of fire alarm systems, sprinkler systems, fire extinguisher services, and more. Our security solutions feature world-class video surveillance products, integrated security systems, and safe building solutions to keep your property and people safe.
Contractor Services
We also offer specialized contractor services, including bundled services, to help contractors and builders meet the unique needs of their clients. Our team works closely with contractors to design and install customized security and fire protection systems that meet local building codes and regulations.
Why Choose Briscoe Protective?
With over 41 years of experience, we've built a reputation for delivering exceptional customer service, prompt response times, and reliable solutions. Our team is comprised of experts in the field, and we're committed to staying up-to-date with the latest technologies and industry standards. Our goal is to provide you with peace of mind, knowing that your property and people are protected and secure.
Poor Customer Service and Scams
Several customers have shared their negative experiences with Briscoe, reporting bad customer service, price increases, and scams. One customer, J.F., warns potential customers not to sign a contract with Briscoe, citing a significant price increase and poor service. Another customer, Sue S., was surprised by a nearly 50% increase in her quarterly payment without authorization or notice. Myles M., however, had a positive experience, praising Alexander for his professionalism in resolving an issue.
Inconsistent and Unreliable Service
Customers have also reported inconsistent and unreliable service from Briscoe. Mario S. was frustrated with the long wait for an estimate and the lack of communication from the company. Mike S. encountered issues with camera installation and maintenance, and his system was eventually deactivated. Karen C. was dissatisfied with the constant rate increases and upselling from Briscoe.
Some Positive Experiences
On the other hand, some customers have had positive experiences with Briscoe. Nancy S. was impressed with the quick and friendly service from Tom, who checked and updated her system. Melissa B. received prompt attention to her system maintenance needs, and Paul O. praised the company's availability, professionalism, and quality of work.
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