Business Details
We have served the Upper Cumberland region since our incorporation on March 13, 1951, building over 75 years of trusted experience. We own and operate a 100% fiber network engineered from the ground up for speed, reliability, and capacity to handle modern demands. We connect more than 39,000 member-subscribers across communities including Baxter, Byrdstown, Celina, and Livingston. We operate as a member-owned cooperative where every subscriber holds equity through a $10 membership fee. We earned the National Business Research Institute Circle of Excellence Award for our dedication to customer and employee experience. We deliver ultra-fast fiber internet, reliable mobile service on America's largest 5G network, crystal-clear voice, premium TV, and comprehensive security solutions.
We design specialized plans for both residential households and businesses ranging from corner coffee shops to large enterprises. We invest in rural prosperity through our Twin Lakes Difference grants supporting technology projects in economic development, education, and community development. We sponsor local students on the Foundation for Rural Service Youth Tour to Washington D.C., fostering future leadership. We provide 24/7 customer support and local service backed by our Smart Rural Community provider designation. We bundle services to maximize value, offering a free first mobile line when paired with our fiber internet. We commit to transparency and continuous improvement, measuring customer experience to ensure we deliver the best.
We design specialized plans for both residential households and businesses ranging from corner coffee shops to large enterprises. We invest in rural prosperity through our Twin Lakes Difference grants supporting technology projects in economic development, education, and community development. We sponsor local students on the Foundation for Rural Service Youth Tour to Washington D.C., fostering future leadership. We provide 24/7 customer support and local service backed by our Smart Rural Community provider designation. We bundle services to maximize value, offering a free first mobile line when paired with our fiber internet. We commit to transparency and continuous improvement, measuring customer experience to ensure we deliver the best.
Highlights and features
- We have over 75 years of local cooperative experience.
- We built a 100% fiber network from the ground up.
- We serve 39,000+ connections across 18 Upper Cumberland communities.
- We earned the NBRI Circle of Excellence Award for experience.
- We offer a free mobile line when bundling with fiber.
Services
Fiber Internet
Our 100% fiber network delivers ultra-fast symmetrical speeds engineered for streaming, gaming, remote work, and smart home devices. We built this infrastructure from the ground up to serve over 39,000 connections across 18 Upper Cumberland communities. Residential and business plans include 24/7 local support with no data caps or throttling.
Mobile Service
Trilight Mobile provides reliable, affordable wireless service on America's largest and most reliable 5G network. Customers enjoy seamless coverage at home or on the go with flexible plans for individuals and families. Bundling with Twin Lakes fiber internet makes the first line free while maximizing monthly value.
Voice Service
Our voice solutions deliver crystal-clear calls with advanced features like voicemail-to-email, call forwarding, and simultaneous ring. We ensure greater reliability than traditional copper lines by leveraging our fiber backbone for residential and business customers. Plans include unlimited local and long-distance calling across the United States and Canada.
TV Service
Twin Lakes TV offers live channels, cloud DVR recordings, and on-demand content accessible on multiple devices. Our premium packages include local broadcast, sports, news, and entertainment networks tailored for household and business viewing. The service integrates seamlessly with our fiber internet for buffer-free streaming in high definition.
Security Solutions
We provide comprehensive security packages including professional monitoring, video surveillance, smart locks, and environmental sensors. Our solutions protect homes and businesses with 24/7 monitoring and instant mobile alerts for intrusion, fire, or water leaks. Installation and support are handled by local technicians familiar with your community.