Business Details
45 Years
experience
Emergency
services
Advanced Security & Alarm Systems in Syracuse
Syracuse Time & Alarm has been a trusted provider of integrated safety and communication solutions since 1981. Our company was founded on the principle of delivering customized, specification-driven engineered systems, evolving from basic time clocks and fire alarm installations to a comprehensive suite of security, healthcare, and communication technologies. With over 45 employees and three strategic locations in Central New York, we serve commercial, industrial, healthcare, governmental, and educational markets across Upstate New York. Our team of factory-certified technicians specializes in configuring, testing, and certifying systems to exact proposal specifications, ensuring optimal performance and compliance.We maintain partnerships with leading manufacturers like Gamewell-FCI, Austco, and Genetec, while prioritizing ongoing training, a fully stocked service fleet, and 24/7 emergency support capabilities. Client testimonials consistently highlight our immediate response times, technical expertise, and commitment to solving complex safety challenges. As a locally owned business with four decades of regional experience, we combine deep community knowledge with cutting-edge technology to deliver solutions that protect people, assets, and operations.
Services
Fire Alarm Systems
Security Systems
Healthcare Solutions
Mass Notification
Time Management Systems
Clock Systems
Education Intercom
Professional Audio/Video
Access Control
Surveillance Systems
Details
- Year established: 1981
Highlights and features
- 40+ years of specialized experience in integrated safety systems
- Factory-certified technicians for precise system configuration and testing
- Partnerships with leading manufacturers like Gamewell-FCI and Austco
- 24/7 emergency support for critical system maintenance
- Proprietary software development for customized security solutions
Associations and certifications
- NICET
What people say
Immediate support
Technical expertise
Reliable solutions
Prompt response
Expert installation
Services
Fire Alarm Systems
Custom fire alarm solutions for commercial and institutional properties. Our systems feature advanced detection, rapid response, and seamless integration with security infrastructure. Expert installation and NICET-certified technicians ensure compliance with NFPA 72 standards and optimal system performance.
Security Systems
Comprehensive security solutions including access control, surveillance, and intrusion detection. We design systems with scalable architecture, biometric authentication, and real-time monitoring capabilities. Our integration expertise ensures compatibility with existing building management systems.
Healthcare Solutions
Specialized communication systems for healthcare facilities including nurse call, infant protection, and patient wandering prevention. Our Austco and Centrak-integrated solutions enhance patient safety while improving staff response efficiency through RTLS technology and centralized management.
Mass Notification
NFPA-compliant mass notification systems for rapid emergency communication. These solutions integrate with fire alarms and building systems to deliver multi-channel alerts via audio, visual, and digital platforms during critical incidents.
Time Management
Precision timekeeping systems for workforce management and facility synchronization. Our solutions offer centralized control of schedules, access points, and time-attendance tracking while maintaining integration with enterprise HR systems.
People
John R. Urciuoli
Chief Executive Officer
Founder of Syracuse Time & Alarm in 1981. Led company growth from 8 to 45+ employees while maintaining focus on technical excellence and customer service. Holds deep expertise in commercial security system integration.
William P. Dibble
President
NICET Level III certified fire alarm specialist with 40+ years industry experience. Developed proprietary software systems and manages daily operations. Recognized expert in fire alarm system design and integration.
John A. Urciuoli
Executive Vice President
Overseeing HR and operations since 1999. Combines technical background with business administration expertise from Syracuse University and international studies in Hungary and Italy.
Questions
What fire alarm system maintenance is required?
Weekly visual inspections and annual activation tests with cleaning are required. Systems typically last 10-12 years before replacement due to technological advancements.
Do you offer 24/7 security monitoring?
While standard office hours are 8am-5pm, our systems include backup batteries for power outages and we provide emergency service response outside regular hours.
How do mass notification systems differ from fire alarms?
Mass notification systems handle diverse emergencies beyond fire, providing specific instructions via multiple communication channels without necessarily requiring evacuation.
What healthcare communication systems do you offer?
We provide Austco nurse call systems, Centrak patient tracking, and infant protection solutions with RTLS integration for hospitals and assisted living facilities.
Can school intercom systems handle emergency scenarios?
Our Rauland TelecenterU systems enable one-button emergency notifications, lockdown procedures, and district-wide communication for educational institutions.
What areas do you service?
We primarily serve Central New York including Syracuse, Binghamton, and Vestal with three local service centers supporting Upstate New York clients.
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