Business Details
44 Years
experience
Emergency
services
Trusted Fire & Life Safety Solutions in Pennsylvania
Eastern Time, Inc. (ETI) has been a trusted leader in life safety systems integration since 1982. Founded by Chuck Rizzo, our company combines decades of technical expertise with a commitment to personalized service, serving diverse sectors including healthcare, education, and industrial facilities. Our team of NICET-certified technicians and engineers delivers tailored solutions for fire alarm, security, and nurse call systems, emphasizing proactive maintenance and code compliance. With multiple regional offices and a fleet of service vehicles, we ensure rapid response times and 24/7 support for clients across Pennsylvania. Backed by industry certifications and partnerships with Sciens Building Solutions, we prioritize innovation, ethical business practices, and community safety.Our engineering staff specializes in design-build projects, offering CAD documentation and system integration that meets evolving technological demands. Through annual tech reviews and remote monitoring services, we help clients maintain operational continuity while adhering to regulatory standards. Our family-owned heritage continues through the leadership of Bryan and Marc Rizzo, who uphold their father's vision of technical excellence and customer-centric service. With recognition in Inc. 5000 and strategic partnerships like Edwards Million Dollar Club, we combine local expertise with national resources to deliver comprehensive life safety solutions.
Services
Fire Alarm Systems
Security Solutions
Nurse Call Systems
Testing & Maintenance
Audio/Video Integration
Details
- Year established: 1982
Highlights and features
- 40+ years of experience in life safety systems integration
- Personalized system design tailored to facility requirements
- 24/7 remote monitoring and emergency response services
- Factory-trained technicians with industry certifications
- Multiple regional offices ensuring rapid service response
Associations and certifications
- NICET Fire Alarm
- NICET Security
- CompTIA A+
- CompTIA Security+
- CompTIA Network+
- U.S. General Services Administration (GSA) System for Award Management (SAM)
Services
Fire Alarm Systems
Our fire alarm systems integrate smoke detection, emergency notification, and suppression controls to protect commercial properties. Certified technicians design, install, and maintain code-compliant systems that interface with sprinklers and emergency lighting. We provide 24/7 monitoring and annual inspections to ensure continuous operation and regulatory compliance.
Security Solutions
Comprehensive security systems combine CCTV surveillance, access control, and intrusion detection for facility protection. Our solutions include remote monitoring, encrypted video storage, and mobile access management. Custom implementations support commercial, healthcare, and industrial environments with scalable security infrastructure.
Nurse Call Systems
Healthcare-specific nurse call systems enable rapid patient-staff communication in hospitals and care facilities. We implement wired and wireless solutions that integrate with hospital paging systems. Maintenance contracts ensure system reliability and compliance with healthcare safety standards.
System Testing
Regular testing verifies functionality of life safety systems including fire alarms, security devices, and emergency communications. Our NICET-certified inspectors perform NFPA 72-compliant evaluations and provide electronic documentation through BuildingReports.com for regulatory audits.
Remote Monitoring
UL-listed central station monitoring tracks fire, security, and life safety systems continuously. Real-time alerts notify staff of equipment faults or emergencies. Remote diagnostics reduce service calls while maintaining system uptime for critical infrastructure.
People
Chuck Rizzo
President
Electrical Engineering graduate from Penn State with 40+ years in life safety systems. Founded Eastern Time in 1982 and built it into a Sciens Building Solutions division. Active in vocational training initiatives and community development.
Bryan Rizzo
Vice President of Business Development
Economics graduate from University of Maryland with 15+ years in life safety industry. Specializes in casino and healthcare security systems. Manages Sciens Service Suite implementation and client education programs.
Marc Rizzo
General Manager
MBA holder from DeSales University with expertise in healthcare fire alarm design. Oversees daily operations and project execution. Focuses on building long-term client relationships through technical excellence and strategic planning.
Matt Grogan
Operations Manager
20-year industry veteran with experience in fire alarm and security systems. Previously managed Edwards Strategic Partner operations in Philadelphia. Coordinates field service teams for efficient project delivery.
Lee Franks
Service Manager
NICET Level III certified with 25+ years in alarm services. Manages preventative maintenance programs and OSHA-compliant service protocols. Holds Business Administration degree and focuses on customer-centric service culture.
Questions
What fire alarm services do you offer?
We provide complete fire alarm solutions including system design, installation, NFPA 72-compliant testing, and 24/7 monitoring. Our technicians service all major manufacturers' systems and offer annual maintenance contracts.
Are your technicians certified?
Our team holds NICET Level III/IV certifications in fire alarm systems along with CompTIA Network+/Security+ credentials. All technicians complete factory training on leading life safety equipment brands.
Do you service existing systems?
Yes, we service and maintain fire alarm, security, and nurse call systems regardless of original installer. Our cross-trained technicians support major brands including Simplex, Siemens, and Notifier.
What areas do you serve?
We primarily serve Northeast and Central Pennsylvania from offices in Allentown, Wilkes-Barre, and Chambersburg. Emergency service response covers commercial facilities within 100-mile radius of these locations.
Can you integrate different safety systems?
Our Sciens Service Suite integrates fire alarms, security, nurse call, and building management systems through unified monitoring platforms. This ensures coordinated response during emergencies and centralized system management.
What maintenance options exist?
We offer customizable maintenance plans with annual tech reviews, quarterly inspections, and 24/7 remote monitoring. Extended warranties up to 7 years are available for newly installed systems.
