Protecting Your World, One Security System at a Time
At Group One Safety & Security, we're dedicated to providing top-notch safety and security solutions to residents and businesses in South Florida since 1984. Our reputation has been built on our commitment to quality workmanship, and we're proud to be a locally owned, life safety and security company. We understand that the safety and security of you, your family, your home, and your business are of utmost importance, and we take our role in protecting them very seriously.
We're not just a company that installs security systems; we're a team of professionals who care about our clients and strive to provide personalized attention to each and every one of them. Our clients are not just customers; they're individuals who trust us with their safety and security, and we're honored to have the opportunity to serve them.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our residential and commercial clients. From fire sprinkler systems to security alarm systems, video surveillance to access control, we have the expertise and knowledge to design, install, and maintain systems that provide our clients with peace of mind.
Our residential services include total home control, residential security, smoke and CO detectors, home sprinkler systems, and personal safety and security solutions. We understand that every home is unique, and we work closely with our clients to design customized solutions that meet their specific needs and budget.
For our commercial clients, we offer commercial fire sprinkler systems, commercial security, elevator monitoring, and access control solutions. We know that businesses have specific security needs, and we're committed to providing comprehensive solutions that meet those needs. Our team of experts will work with you to design a system that integrates seamlessly with your business operations, ensuring that your employees, assets, and clients are protected 24/7.
What Sets Us Apart
At Group One Safety & Security, we're not just about installing security systems; we're about building relationships and providing exceptional client service. We believe that our role goes beyond just providing a product or service; it's about making a difference in our clients' lives. We take pride in our work and strive to exceed our clients' expectations at every turn.
Our commitment to quality, our personalized approach, and our dedication to exceptional client service set us apart from other security companies. We're not just a business; we're a team of professionals who care about our clients and are committed to making a positive impact in our community.
Overall Review Summary
The reviews of Group One Safety and Security are mixed, with some customers expressing extreme dissatisfaction with the company's service and others praising their experience.
Positive Aspects
Knowledgeable and Helpful Staff
Some customers have praised the company's staff for being knowledgeable and helpful in protecting their homes. They have also mentioned that the company is local and provides great customer service.
Great Company with Fast Response
A few customers have mentioned that Group One Safety and Security is a great company that provides fast response and great service. They have used the company for many years and have always had a positive experience.
Negative Aspects
Poor Customer Service
Many customers have expressed frustration with the company's customer service, stating that they do not respond to service requests on time, pass the buck, and do not care about their customers.
Unreliable and Unprofessional
Some customers have described the company's technicians as unreliable and unprofessional, citing instances of no-shows, lack of communication, and unexplained changes to their services.
Misleading Information and Hidden Fees
A few customers have accused the company of providing misleading information and hidden fees, citing instances of unexpected charges and unclear billing practices.
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