Business Details
23 Years
experience
Professional Security Systems Installation & Maintenance in Cleveland, TN
Big Brother Surveillance Systems has been delivering professional CCTV solutions since 2003, combining over 30 years of cumulative expertise with cutting-edge technology. Our team specializes in designing, installing, and maintaining commercial and residential surveillance systems, from basic setups to advanced networked configurations that provide centralized control across multiple U.S. locations. As a locally owned business serving southeast Tennessee and surrounding areas, we prioritize accessibility, offering prompt service, comprehensive system demonstrations, and personalized support.Our commitment to staying current with technological advancements ensures clients receive optimal equipment at competitive prices, backed by one of the industry's strongest warranties. We simplify complex systems to operate as intuitively as standard home electronics, emphasizing ease of use and long-term reliability through regular maintenance plans.
Services
CCTV Installation
Maintenance Plans
System Servicing
Commercial Surveillance
Residential Surveillance
Details
- Year established: 2003
Highlights and features
- We offer 30+ years of specialized CCTV system expertise
- Our local team provides immediate on-site service and support
- We maintain cutting-edge knowledge of surveillance technology advancements
- We offer comprehensive system demonstrations for user confidence
- We provide one of the industry's strongest warranty protections
Services
CCTV Installation
We design and install customized commercial and residential surveillance systems ranging from basic setups to advanced networked configurations. Our installations connect multiple locations across the U.S. through centralized monitoring platforms. Systems include complete equipment checks and user training to ensure optimal performance and ease of operation.
Maintenance Plans
Our maintenance programs keep surveillance systems operating at peak performance through regular cleaning, equipment checks, and necessary adjustments. Available in monthly, quarterly, and annual plans, these services help prevent system failures and extend equipment lifespan while maintaining consistent security coverage.
System Servicing
We provide comprehensive repair and troubleshooting services for existing CCTV systems regardless of original installation source. Our technicians perform equipment diagnostics, component replacements, and system optimizations to restore functionality and improve performance for both commercial and residential surveillance setups.
Commercial Surveillance
Customized security solutions for businesses featuring scalable networked camera systems that integrate with existing infrastructure. Our commercial installations support centralized monitoring across multiple locations with advanced features like remote access and real-time alerts while maintaining user-friendly operation.
Residential Surveillance
Home security systems designed for ease of use with professional installation and ongoing support. Our residential solutions include indoor/outdoor camera placement, remote monitoring options, and system configurations that grow with homeowners' security needs while maintaining seamless integration with existing home technology.
Questions
What types of surveillance systems do you install?
We install both commercial and residential CCTV systems ranging from basic setups to advanced networked configurations that support multi-location monitoring through centralized platforms.
Do you service existing surveillance systems?
Yes, we provide repair, maintenance, and optimization services for existing CCTV systems regardless of the original installer, including equipment diagnostics and performance improvements.
What areas do you serve?
We primarily serve southeast Tennessee and surrounding regions including northeast Georgia, northwest South Carolina, and eastern Kentucky.
How do your maintenance plans work?
We offer monthly, quarterly, and annual maintenance plans that include equipment cleaning, system checks, and necessary adjustments to maintain optimal surveillance system performance.
What experience do your technicians have?
Our team brings over 30 years of combined experience in surveillance system design, installation, and maintenance with ongoing training in the latest security technology advancements.
