Business Details
34 Years
experience
Emergency
services
Intelligent Entrance and Access Control Solutions
Smarter Security has been at the forefront of entrance and access control solutions for nearly three decades, securing some of the world's most iconic buildings and over half of the Fortune 100. Our commitment to innovation is driven by advanced neural network technology, enabling us to address complex security challenges with precision. We prioritize real-time analysis through infrared beam matrices and microprocessors to distinguish between individuals and objects, ensuring accurate access decisions. Our SmarterLobby platform integrates contextual data for intelligent access control, setting industry standards for safety and efficiency. With ISO 9001 and ISO 14001 certifications, we maintain rigorous quality and environmental management systems.Our team of experts delivers tailored solutions across healthcare, government, education, corporate, logistics, and entertainment sectors globally. Customer satisfaction remains paramount, evidenced by 94-96% rankings in technical support, safety features, and design excellence. We combine aesthetic craftsmanship with functional reliability, offering customizable finishes and seamless integration with third-party systems. Our preventative maintenance programs and 24/7 technical support ensure long-term operational excellence. As an Austin, Texas-based company, we remain dedicated to advancing security technology while upholding sustainability and client-centric values.
Services
Fastlane Turnstiles
Door Detectives
SmarterLobby Integration
Technical Support
Preventative Maintenance
Details
- Year established: 1992
Highlights and features
- 30+ years pioneering intelligent entrance control systems
- Neural network technology for real-time security decision-making
- 24/7 technical support with 98% customer satisfaction
- ISO 9001 & 14001 certified quality and environmental systems
- Custom integration with 3rd-party security technologies
Associations and certifications
- ISO 9001
- ISO 14001
- UL 2593
What people say
Technical support better
Safety features better
Design better
Easier install
Precision doors
Services
Fastlane Turnstiles
High-speed optical turnstiles with neural network intelligence for real-time security decisions. Detect tailgating attempts while maintaining 60 people/minute throughput. Available in multiple models with customizable aesthetics for corporate lobbies and high-security environments. Integrate with access control systems for seamless operation.
Door Detectives
Door-mounted security devices preventing unauthorized entry through tailgating detection. Monitor directional violations and occupancy limits while integrating with existing access control systems. Provide real-time alerts and data insights for enhanced facility security in data centers and restricted areas.
SmarterLobby
Risk-adaptive access control platform combining turnstile data with IoT sensors and video analytics. Enables dynamic security decisions based on environmental factors and threat analysis. Supports integration with third-party systems for comprehensive building automation and safety protocols.
Technical Support
Round-the-clock technical assistance with 98% customer satisfaction ratings. Includes remote diagnostics, on-site service, and extended warranty options through site certification programs. Support covers installation verification and staff training for optimal system performance.
Preventative Maintenance
Scheduled maintenance services extending product lifespan and preventing system failures. Includes barrier alignment checks, component inspections, and software updates. Available as annual contracts with priority service scheduling for critical infrastructure clients.
People
Jeff Brown
CEO
Led Smarter Security's growth as industry leader for 15+ years. Recognized six times by Inc. magazine for company growth. Prior experience in consumer brands at American Airlines and PepsiCo. Kent State finance graduate and Thunderbird international management alumnus.
Clayton Brown
Executive VP
Drives innovation in access control integration with AI frameworks. Active SIA committee member and frequent speaker at ISC-West and GSX security conferences. Develops technology strategies for evolving security threats in low-trust environments.
Steven Arechiga
Director of Technical Services
Overseeing technical services department for a decade. Created Site Certification program improving customer satisfaction. Implements CATER principle for client-focused service delivery. Manages team of certified field technicians nationwide.
Shana McCoy
Director of Marketing
20+ years marketing experience in security technology sector. Led Smarter Security's branding initiatives for six years. Background in advertising and project management at Ford Audio-Video Systems and Austin American Statesman newspaper.
Steven Naltsas
Senior Director of Sales
Driving company growth since 2016 with strategic sales leadership. Former integrator-level security systems expert with deep knowledge of access control deployments across public and commercial sectors. Advocates client-first approach to sales.
Questions
How do I purchase Smarter Security products?
We work through certified security integrators. Contact us to connect with a recommended provider in your area.
Can turnstiles be customized for our facility's design?
Yes, we offer custom metal cladding, logo integration, and ADA-compliant width options for most models.
What power requirements do Fastlane turnstiles have?
All models operate on 24VDC with 110-240VAC input. Power supplies included with each order.
Do you offer maintenance services?
Yes, we provide preventative maintenance programs and 3-year extended warranties with site certification.
How do Door Detectives prevent tailgating?
Using infrared sensors and microprocessors to detect unauthorized entry attempts through directional violations or side-by-side collusion.
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