Business Details
50+ Years
experience
Emergency
services
Austin's Premier Security Services Since 1963
Master Burglar Alarm has been Austin's trusted security partner since 1963, established by Loyd Ligon as a family-owned business committed to personalized service. Our UL Listed monitoring station meets the highest industry standards for residential and commercial burglar/fire protection, featuring advanced technology with backup generators and dual phone-line systems. With over 50 years of experience, we specialize in designing and installing reliable alarm systems tailored to individual needs without unnecessary upselling. Our team of technicians brings decades of expertise, utilizing hybrid DSC systems that combine hardwired reliability with wireless flexibility. We offer comprehensive services including 24/7 monitoring with customizable notifications, card access solutions for businesses of all sizes, and maintenance programs to ensure long-term system performance.Our commitment to transparency is reflected in our fixed pricing structure and thorough installation verification processes. As active members of the Austin community, we prioritize customer satisfaction through direct communication channels with our leadership team. Our technical capabilities extend to integrating modern automation features with existing systems, providing cost-effective upgrades for enhanced security control. We maintain rigorous quality standards through regular system audits and documentation verification. Our family legacy continues through Ronny and Debbie Ligon, who personally oversee operations to ensure the same level of care that built our reputation over half a century.
Services
Alarm Systems
24/7 Monitoring
Card Access
System Installation
Maintenance Services
Details
- Year established: 1963
Highlights and features
- 50+ years of local security expertise since 1963
- No upselling - systems tailored to actual needs
- UL Listed monitoring station with backup systems
- 24/7 monitoring with customizable notifications
- Hybrid system technology combining wired and wireless
Associations and certifications
- UL Listed
Services
Alarm Systems
Custom-designed alarm systems for residential and commercial properties using hybrid DSC technology that combines hardwired reliability with wireless sensor flexibility. Systems include pet-immune motion detectors and integration with modern automation features like smartphone control, video doorbells, and environmental monitoring. Professional installation ensures optimal placement and functionality for comprehensive property protection.
24/7 Monitoring
Advanced monitoring services through UL Listed central station with backup generators and dual phone-line systems. Features include real-time alerts via email or text, supervised opening/closing times, history printouts, and smartphone access through the SimsWeb app. Customizable call lists and compatibility with GSM/cellular alarm communicators ensure reliable connectivity for both residential and commercial clients.
Card Access
Scalable card access solutions for businesses from single-door installations to enterprise-level systems with hundreds of access points. Features include user tracking, computer-based configuration, automated scheduling, and integration with existing security systems. Solutions support both physical cards and electronic fobs while maintaining detailed entry/exit logs for enhanced security management.
System Installation
Professional security system installations with free estimates and one-year contracts. Services include new system deployments and upgrades to existing infrastructure using latest equipment like Qolsys and Alarm.com platforms. Technicians implement hybrid wiring solutions and provide comprehensive testing to ensure long-term reliability and optimal performance in both residential and commercial environments.
Maintenance Services
Ongoing maintenance programs for security systems with expertise in DSC equipment and other major brands. Services include battery replacements, system testing, and troubleshooting for both new and legacy installations. Technicians provide preventive maintenance guidance through educational resources and direct support channels to minimize false alarms and ensure continuous system functionality.
People
Loyd Ligon
Founder
Established Master Burglar Alarm in 1963 as Austin's first family-owned security company. Pioneered hybrid security system technology combining traditional wiring with modern wireless capabilities. Set foundation for customer-centric approach that continues through subsequent generations.
Ronny Ligon
President/Owner
Second-generation leader with over 30 years of security industry experience. Oversees daily operations and technical implementations. Maintains direct customer support channels for monitoring services. Continues family legacy of personalized security solutions while integrating modern technology.
Debbie Ligon
Corporate Secretary/Owner
Key administrative leader managing corporate operations since 1963. Coordinates customer service initiatives and technical support scheduling. Provides continuity in maintaining company standards through three generations of family ownership.
Questions
How long does my alarm system backup battery last?
Typically 2-3 years, though power surges and frequent outages may reduce lifespan. Batteries automatically recharge within 8 hours after power restoration.
Can I use my alarm system without a landline?
Yes, we install GSM cellular modules that enable direct communication with cell towers, eliminating traditional phone line requirements.
Do you monitor existing alarm systems?
We can monitor most brands currently installed. If upgrades are needed, we often reuse existing components like doors and motion sensors.
How do I test my smoke detectors?
First place system on test mode with monitoring, then simulate an alarm by entering without disarming. Confirm monitoring center received the signal before resetting.
What causes false alarms?
Common causes include pets, hanging decorations, rodents chewing wires, and aging backup batteries. Our technicians help identify and resolve these issues.
Can I replace alarm batteries myself?
Yes, most panels use standard 12V 5A gel cell batteries. We recommend professional replacement to ensure proper system functionality and safety.
