Business Details
27 Years
experience
Emergency
services
Your Trusted Security Partner in Knoxville, TN
Founded in 1999 by Knoxville resident Heather Surlas, Safe T Systems has grown into East Tennessee's leading provider of comprehensive electronic systems. Our expertise spans security solutions, fire alarms, access control, and custom audio-video installations, serving both residential and commercial clients. With over 50 years of combined technical experience, we maintain a team of NICET-certified engineers and licensed professionals dedicated to delivering cutting-edge technology. As a locally owned business, we prioritize personalized service, ensuring every customer interacts directly with knowledgeable staff. Our commitment to innovation is matched by our dedication to reliability, offering 24/7 UL-certified monitoring and lifelong system support.JJ Surlas, Vice President and industry veteran since 2001, leads our sales team with a focus on tailored security consultations. We maintain strict quality standards through in-house project management and adherence to rigorous installation criteria. Our reputation for excellence is built on consistent service delivery, technical expertise, and community engagement. With multiple system certifications and comprehensive insurance coverage, we provide peace of mind through every solution we implement. This enduring commitment to quality has earned us long-term partnerships with satisfied clients across East Tennessee.
Services
Security Systems
Fire Alarms
Access Control
Home Automation
Audio-Video Systems
Camera Systems
Gate Entry
Structured Wiring
Theater Design
Monitoring Services
Details
- Year established: 1999
Highlights and features
- We offer 24/7 UL-certified security monitoring for complete protection
- Our team includes Tennessee licensed fire alarm and access control contractors
- We provide customized solutions with over 50 years combined industry experience
- Our locally owned business offers direct access to knowledgeable professionals
- We maintain NICET-certified engineering staff and comprehensive insurance coverage
Associations and certifications
- NICET Certified
What people say
Great service
Highly recommend
Friendly staff
Phenomenal service
State of the art equipment
Services
Security Systems
We provide comprehensive security solutions featuring wired and wireless systems with mobile connectivity. Our offerings include 24/7 UL-certified monitoring, video doorbell integration, and environmental monitoring capabilities. Commercial clients benefit from fire alarm systems and sprinkler monitoring services that meet industry safety standards.
Access Control
Our access control solutions include gate systems, intercoms, and electronic lock installations for residential and commercial properties. These systems integrate with security networks while providing convenient entry management through keypads, card readers, or biometric authentication methods.
Home Automation
We implement intelligent home systems that integrate security, lighting, climate control, and entertainment features. Our smart home solutions allow centralized control through mobile devices while maintaining system reliability and cybersecurity protections.
Audio Systems
Our audio solutions feature multi-room music systems with concealed speakers that blend into home environments. Commercial audio installations deliver consistent sound quality across business locations while maintaining aesthetic appeal and operational efficiency.
Video Systems
We design and install home theater systems with high-performance audio-visual components. Our solutions include dedicated theater rooms, family room setups, and bedroom entertainment systems featuring concealed wiring and integrated control interfaces.
People
Heather Surlas
Founder
Heather Surlas established Safe T Systems in 1999, leveraging her local knowledge to build East Tennessee's premier security provider. Her vision created a company known for technical excellence and personalized service.
JJ Surlas
Vice President
JJ Surlas leads sales operations with over two decades of security industry experience. A former University of Tennessee football captain, he brings technical expertise and community focus to customer consultations.
Questions
What types of security systems do you offer?
We provide wired and wireless security systems for homes and businesses, including camera systems, access control, and 24/7 UL-certified monitoring services.
Do you offer commercial security solutions?
Yes, we specialize in commercial systems including fire alarms, sprinkler monitoring, and access control with professional installation and ongoing maintenance.
Are your technicians certified?
Our team includes NICET-certified engineers and Tennessee licensed contractors for fire alarm, access control, and low-voltage systems.
Do you provide home automation integration?
Yes, we offer smart home systems that integrate security, lighting, climate control, and entertainment features through centralized mobile management platforms.
What areas do you serve?
We primarily serve East Tennessee from our Knoxville headquarters, providing installation and support services throughout the region.
Is 24/7 monitoring available?
Yes, we offer continuous UL-certified monitoring for security and fire alarm systems with immediate response to any triggered events.
