Business Details
49 Years
experience
Your Trusted IT, Security & Communication Solutions Partner
Founded in 1977, Tele-Plus has grown from a small home-based operation in Pennsylvania to a leading regional provider of integrated technology solutions. Our journey began with telecommunications and life safety services, expanding through strategic acquisitions and organic growth to include comprehensive IT, cybersecurity, security systems, and communication services. Headquartered in Hagerstown, Maryland, we serve businesses across Maryland, Pennsylvania, Virginia, and West Virginia with a commitment to innovation and customer-centric solutions. Our team of certified professionals brings decades of combined experience in designing and implementing cutting-edge technology infrastructure for businesses of all sizes. We maintain rigorous adherence to industry standards through continuous technician training and certification programs, ensuring our clients receive the highest quality service.Our structured cabling experts have completed thousands of installations ranging from small offices to large enterprise networks, while our cybersecurity division provides proactive threat protection and data recovery solutions. With a focus on rapid response and personalized support, our strategically located service centers enable us to address client needs promptly. Our leadership team combines deep technical expertise with business acumen, driving our organization's growth while maintaining a culture of excellence and accountability. We invest heavily in ongoing education for our staff, ensuring they remain at the forefront of technological advancements. This dedication to professional development translates into superior service delivery and innovative problem-solving for our clients.
Services
Managed IT Services
Fire Alarm Systems
Security Systems
Structured Cabling
VoIP Services
Data Backup
Access Control
CCTV Systems
Network Security
Computer Services
Details
- Year established: 1977
Highlights and features
- We offer 47 years of experience in integrated technology solutions
- Our certified technicians maintain industry-leading expertise through ongoing training
- We provide rapid response with strategically located service centers
- We implement customized solutions tailored to specific business requirements
- We guarantee comprehensive data protection and recovery capabilities
What people say
Amazing phone crew
Quick response times
Professional installation
Excellent service
Top notch
Services
Managed IT Services
Our Managed IT Services provide continuous monitoring and maintenance of business technology infrastructure. This comprehensive solution includes network security, data backup, system updates, and proactive threat detection. With 24/7 support and rapid response protocols, we ensure minimal downtime and maximum operational efficiency for businesses of all sizes.
Structured Cabling
We design and install structured cabling systems that form the foundation of modern business communications. Our certified technicians implement fiber optic, CAT5/6, and data center cabling solutions that support current and future technology needs. All installations follow industry standards with detailed project management from design through implementation.
Security Systems
Our comprehensive security solutions include access control, CCTV surveillance, and biometric systems. These integrated platforms protect physical assets while providing remote monitoring capabilities. Custom configurations adapt to specific business requirements, with scalable options for growing organizations across multiple locations.
VoIP Services
We implement Voice over IP solutions that enhance business communication while reducing costs. Our systems integrate with existing IT infrastructure, offering advanced features like call routing, voicemail-to-email, and mobile integration. Scalable designs accommodate businesses from small offices to enterprise-level operations.
Data Backup
Our data backup solutions ensure business continuity through automated, secure cloud storage. Continuous backup protocols protect against cyber threats and hardware failures, with rapid recovery options for critical business information. Customizable retention policies meet specific industry compliance requirements.
People
Jason Ellis
Owner/President
With decades of leadership experience, Jason Ellis guides Tele-Plus' strategic direction while maintaining focus on customer satisfaction and technological innovation through continuous improvement initiatives.
Lynda Strait
Controller
Lynda Strait oversees financial operations with expertise in managing complex accounting systems and ensuring fiscal responsibility across all company divisions.
Andrew Stevens
Vice President of Logistics
Andrew Stevens directs logistics operations with emphasis on efficient resource allocation and timely delivery of technology solutions to clients across multiple states.
Shannon Yates
Vice President of Operations
Shannon Yates manages daily operations ensuring seamless service delivery through optimized processes and quality control measures across all service departments.
Steve Alger
Vice President of Technology
Steve Alger leads technology innovation with deep expertise in implementing advanced IT infrastructure solutions that meet evolving business requirements.
Questions
What technology services does Tele-Plus offer?
We provide managed IT services, security systems, structured cabling, VoIP solutions, data backup, and fire/life safety systems tailored to business needs.
Which areas do you serve?
We serve businesses in Hagerstown and Frederick, MD; Chambersburg and Carlisle, PA; Winchester, VA; Northern VA; and West Virginia.
How quickly do you respond to service requests?
Our strategically located service centers enable rapid response times, with technicians typically arriving within hours of service requests.
Do you provide cybersecurity protection?
Yes, we offer comprehensive cybersecurity solutions including threat detection, data encryption, and continuous monitoring to protect business networks.
Can you upgrade existing technology infrastructure?
We specialize in modernizing legacy systems with scalable solutions that integrate seamlessly with current operations while supporting future growth.
What makes Tele-Plus different from competitors?
Our combination of technical expertise, rapid response capability, and personalized service backed by 47 years of industry experience sets us apart.
