Business Details
50+ Years
experience
Emergency
services
Your Trusted Local Security Partner in Hendersonville, NC
Southern Alarm & Security has been a trusted name in electronic security solutions since 1936. As a family-owned business rooted in Western North Carolina, we specialize in tailored security systems for residential and commercial clients, combining cutting-edge technology with personalized service. Our team of licensed professionals, many with over a decade of tenure, delivers 24/7 local monitoring through UL-approved partnerships, ensuring rapid emergency response.With over 80 years of industry experience, we prioritize community safety through comprehensive solutions including smart home integration, fire protection, and advanced access control. Our commitment to excellence is reflected in our long-standing client relationships and rigorous employee background checks, maintaining the trust of generations of customers in the mountain region.
Services
Home Security Systems
Home Automation
Home Cameras
Smart Thermostat
Commercial Security Systems
Fire Systems
Access Control
BDA Testing
Monitoring Plans
Medical Alert
Details
- Year established: 1936
Highlights and features
- Family-owned since 1936 with deep community roots
- 70%+ employees with 10+ years tenure
- UL-approved local monitoring for faster emergency response
- Licensed professionals with thorough background checks
- Specialized in mountain region security challenges
Associations and certifications
- UL (Underwriters Laboratories)
What people say
Attention to detail
Family-owned legacy
Cutting edge technology
Treat us like family
Impressed with handling
Services
Home Security Systems
Our home security systems combine advanced technology with personalized protection plans. Featuring Qolsys IQ4 hubs, PowerG wireless sensors, and smart integration capabilities, these systems offer 24/7 monitoring and remote control through mobile apps. Professional installation ensures optimal coverage for every home layout.
Commercial Security Systems
Tailored security solutions for businesses of all sizes include UL-listed monitoring, access control systems, and high-resolution camera networks. Our assessments identify vulnerabilities while integrating fire protection and intrusion detection systems to safeguard employees and assets across industrial and government facilities.
Home Automation
Integrated automation systems control security, lighting, thermostats, and door locks through centralized panels. Honeywell and Alarm.com platforms enable remote management via smartphone apps, with features like Bluetooth touchless disarming and voice-controlled device integration for enhanced convenience.
Access Control
Advanced access solutions include Salto and Alarm.com systems with keyless entry, bi-directional amplification, and legacy sensor compatibility. These systems provide secure, customizable access management for both residential properties and commercial facilities while maintaining integration with existing security infrastructure.
Monitoring Plans
Our monitoring services offer three tiered plans with 24/7 local response capabilities. Featuring dual-path connectivity and integration with emergency services, these plans include standard security monitoring, smart home automation control, and business-specific protection packages with customizable alert parameters.
People
Mark Russell
General Manager/Sales
Leading Asheville operations with over 20 years in security solutions, Mark combines technical expertise with community-focused service to deliver customized protection strategies for residential and commercial clients.
Mark Deems
Sales Manager
Managing Henderson/Transylvania/Polk County sales, Mark brings extensive regional knowledge and 25+ years of security experience to ensure clients receive optimal protection solutions tailored to mountain area challenges.
Rob Antes
Franklin Office Manager/Sales
Overseeing Franklin operations, Rob provides personalized security consultations with 15+ years of local service experience, ensuring clients receive systems that match both their physical needs and budgetary requirements.
Questions
What security services do you offer for homeowners?
We provide complete residential solutions including smart security systems, video monitoring, home automation integration, medical alert systems, and floodlight cameras with 24/7 local monitoring support.
Do you serve commercial businesses?
Yes, we protect businesses of all sizes with customized systems featuring access control, fire protection, camera networks, and UL-listed monitoring tailored to specific industry requirements.
Are your technicians certified professionals?
All technicians are full-time employees with extensive training, 70% having 10+ years experience. We conduct thorough background checks and maintain licensing/bonding for all service personnel.
What areas do you cover?
We serve all Western North Carolina including Hendersonville, Asheville, Franklin, Brevard, and surrounding mountain communities with both residential and commercial security solutions.
How does your monitoring work?
Our UL-approved monitoring operates locally through Daniels Monitoring in Asheville, providing faster emergency response times with dual-path connectivity ensuring system reliability during any situation.
Can I upgrade existing security systems?
Yes, our Qolsys IQ4 systems offer backward compatibility with legacy sensors while providing modern features like smartphone control and integrated smart home automation capabilities.
