Empowered by a team of passionate professionals, TSI Design & Integration empowers clients across the nation with comprehensive security and business solutions. Founded on the principle of unwavering client satisfaction, we prioritize close partnerships and innovative technology to safeguard your assets and operations.
Who We Are
TSI is a 100% employee-owned security systems integrator with over 30 years of experience. We are committed to providing personalized, tailored solutions that address your unique security needs. Our team of experts stays on the cutting edge of the industry, leveraging their knowledge and skills to deliver reliable, effective solutions every time.
What We Do
We offer a complete range of services across multiple sectors, including:
- Security System Integration: Access control, video surveillance, cybersecurity, intrusion and emergency notifications.
- Managed Services: Comprehensive monitoring and support to ensure your systems are functioning optimally.
- Professional Services: Design, installation, and ongoing maintenance of your security infrastructure.
- Support Services: Troubleshooting, repair, and upgrades to keep your systems up-to-date.
- System Remediation: Expert repairs and optimizations to resolve security vulnerabilities.
Why Choose TSI?
Our unwavering commitment to client satisfaction sets us apart. We are:
- Employee-Owned: We have a vested interest in your success, and our dedicated team is driven by a spirit of collaboration and shared accountability.
- Client-Focused: We prioritize understanding your unique needs and designing solutions that deliver real value.
- Results-Oriented: We focus on tangible outcomes, ensuring that your security needs are met and your business can thrive.
Our Expertise
TSI holds numerous certifications in security design, installation, and monitoring, and maintains an impressive track record of successful projects across diverse industries. We are also proud to be recognized as a leading provider of security solutions in the region.
Work Environment and Management
The monitoring center is described as unorganized, with high turnover rates due to management harassment. Management is said to treat employees based on their mood, and women are subjected to harassment. Confidential information is also shared with other employees.
Growth and Opportunities
On the other hand, one reviewer praised the company for providing opportunities for growth and a sense of security. The company is said to have a "mom & pop shop feeling" where everyone knows each other by first and last name.
Honesty and Fairness
Some reviewers questioned the company's honesty and fairness. One reviewer was fired without explanation, despite doing everything asked of them. Another reviewer felt that the company made empty promises and commitments, and that nepotism was prevalent.
Job Responsibilities and Pay
The service technicians are expected to take on a wide range of responsibilities, including creating and closing service tickets, maintaining inventory, and overseeing projects and installs. However, the pay is considered to be pathetically low, and promises of increases are seen as tactics to get employees in the door.
Training and Oversight
The company is criticized for providing inadequate training and having no QA or QC oversight. The standards of workmanship are also questioned, and the company benefits are considered overpriced.
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