Business Details
39 Years
experience
Emergency
services
Your Trusted Partner for Security Systems in Albuquerque
Founded in 1987, The Alarm Store has grown to serve over 6,000 residential and commercial customers across New Mexico. Our commitment to customer satisfaction is demonstrated through live, knowledgeable support and prompt service, with local technicians handling all fieldwork. We specialize in modern alarm, access control, and video surveillance systems, offering both new installations and upgrades to existing systems. Our team combines 150 years of industry experience to deliver tailored solutions that meet specific security needs while maintaining affordability. We prioritize ease of doing business, offering free onsite consultations, a showroom for live demonstrations, and flexible electronic agreements. As the largest New Mexico dealer for Alarm.com, we provide UL-listed monitoring and adopt orphaned alarm systems.Our patented Crash & Smash protection technology enhances security by detecting and responding to breaches in real time. We support both DIY installations with preprogrammed packages and professional installations, ensuring accessibility for all customers. Our energy management solutions integrate with security systems to reduce waste and costs. With a focus on innovation and customer-centric service, we have maintained a strong reputation through referrals and long-term client relationships.
Services
Residential Security
Commercial Security
System Upgrades
Monitoring Services
DIY Packages
Details
- Year established: 1987
Highlights and features
- We have over 30 years of experience in local security solutions.
- Our team provides live, knowledgeable support for immediate issue resolution.
- We offer UL-listed monitoring for enhanced security and insurance benefits.
- Our contracts include flexible one-year terms and competitive rates.
- We specialize in adopting orphaned alarm systems and upgrading existing installations.
Associations and certifications
- Underwriters Laboratories (UL)
Services
Residential Security
Our residential security systems integrate alarm monitoring, video surveillance, and smart home automation. These app-based solutions allow remote control of locks, thermostats, and lighting while providing real-time alerts. Designed for ease of use, our systems offer customizable protection for homes of all sizes, with options for DIY installation or professional setup.
Commercial Security
Tailored security solutions for businesses include video surveillance, access control, and energy management systems. Our commercial-grade monitoring ensures 24/7 protection with cloud-hosted storage and automated reporting. Features like Crash & Smash detection and centralized management panels help safeguard assets while optimizing operational efficiency for single or multi-location businesses.
System Upgrades
We upgrade existing security systems with the latest technology, including wireless monitoring and automation integration. Our team revitalizes older installations without requiring full replacements, ensuring compatibility with modern standards while preserving your initial investment in security infrastructure.
Monitoring Services
UL-listed monitoring provides real-time alerts and emergency response for residential and commercial properties. Our systems use radio and internet links for reliable communication without traditional phone lines, ensuring continuous protection and potential insurance discounts for clients.
DIY Packages
Preprogrammed wireless security packages allow customers to install systems independently. These kits include all necessary components for alarm, video, and automation functions, with optional support available for out-of-state clients seeking affordable, flexible security solutions.
People
Marty Mayo
Founder
Co-founded The Alarm Store in 1988, bringing decades of leadership in developing innovative security solutions tailored to New Mexico's unique needs.
Lynn Russel
General Manager
Co-founder with over 30 years of experience managing operations, ensuring customer satisfaction through reliable service delivery and technical expertise.
Brian Bodmer
Service Manager
27-year veteran overseeing technical support and installations, specializing in system diagnostics and modernization for residential and commercial clients.
Peter Knowles
Executive Assistant
14-year team member managing administrative operations, ensuring seamless coordination between customer needs and technical service execution.
Ryan Stanley
Senior Technician
11-year technician expert in advanced security system installations, providing hands-on support for complex residential and commercial projects.
Questions
What types of security systems do you offer?
We provide residential and commercial systems including alarms, video surveillance, access control, and energy management solutions integrated via smartphone apps.
Can you upgrade existing security systems?
Yes, we modernize older systems with wireless monitoring, automation features, and compatibility upgrades without requiring full replacements.
Do you offer 24/7 monitoring services?
Our UL-listed monitoring provides continuous protection with real-time alerts and emergency response available around the clock.
Are DIY installation options available?
We offer preprogrammed wireless security packages for self-installation, along with support resources for customers preferring independent setup.
What areas do you serve?
We primarily serve New Mexico, including Albuquerque and Santa Fe, with specialized support for both local and out-of-state customers.
