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Trusted IT Services & Business Phone Systems in Wenatchee
Interwest Communications is a family-owned technology corporation that believes in doing things right the first time. For over 30 years, we have been serving businesses of all sizes by providing Intermedia business telephone systems, structured cabling infrastructure, unified messaging solutions, data networking services and technologies, local phone service, and security. Our customers range from small businesses to large enterprises in both the public and private sectors. We approach every customer relationship with the goal to assure confidence in every phase of the buying, installing, and implementation process while maximizing each customer's return on investment. Our local team in Wenatchee, Spokane, and the Tri-Cities area delivers 24/7 technical support with guaranteed response times.We specialize in designing systems that support current and future business communications needs through collaborative efforts with decision-makers, IT staff, third-party vendors, and service carriers. Our implementation process minimizes business disruption by completing most system programming in advance at our offices. We pride ourselves on comprehensive training sessions and post-installation optimization to ensure our solutions exceed expectations. Our decades of experience in commercial low-voltage installations, telecommunications, and network security position us as a trusted resource for businesses seeking reliable technology solutions.
Services
Business Phone Systems
Cloud Hosted Voice
Video Conferencing
Security Systems
Structured Cabling
Networking
Access Control
Surveillance
Alarm Systems
Network Security
Highlights and features
- We offer 24/7 technical support with guaranteed response times from local technicians.
- Our team brings decades of hands-on expertise in telecommunications and network infrastructure.
- We provide free phone bill audits to help businesses reduce monthly expenses.
- Our solutions are designed for scalability, supporting both current and future needs.
- We minimize business disruption through pre-programmed system installations and comprehensive training.
What people say
24/7 technical support
Seamless system transitions
Cost-effective solutions
Knowledgeable technicians
Minimal business disruption
Services
Business Phone Systems
We design and implement scalable business phone systems tailored to your operational needs. Our solutions include on-premises hardware, cloud-hosted VoIP, and hybrid models that integrate with existing infrastructure. Services cover system design, installation, training, and ongoing support to ensure reliability and cost-efficiency. Our team specializes in minimizing downtime during transitions while optimizing communication workflows for growing businesses.
Cloud Hosted Voice
Our cloud-hosted voice solutions eliminate the need for on-site hardware by providing fully managed VoIP systems. Features include unlimited nationwide calling, HD voice quality, voicemail-to-email, and mobile app integration. We handle server hosting, maintenance, and technical support while offering flexible pricing plans with no long-term contracts. This service is ideal for businesses seeking scalable, low-maintenance communication platforms.
Video Conferencing
We deliver high-definition video conferencing solutions with seamless screen sharing, real-time annotation, and multi-device compatibility. Our systems support hybrid work environments through cloud-based and on-premises deployment options. Features include meeting recording, custom branding, and integration with productivity tools like Microsoft Teams and Slack. Implementation includes setup, training, and 24/7 technical assistance.
Structured Cabling
Our structured cabling services provide future-proof infrastructure for voice, data, and security systems. We install and test Category 6/6A cabling, fiber optics, and wireless access points to support high-speed connectivity. Solutions accommodate businesses of all sizes, from small offices to large enterprises, with emphasis on scalability and compliance with industry standards.
Security Systems
We offer comprehensive security solutions including IP/analog surveillance, access control, and alarm systems. Installation includes HD cameras, remote monitoring, and smartphone-controlled access management. Our systems integrate with existing infrastructure while providing scalable options for expanding businesses. Services include site assessment, customized design, and ongoing maintenance to ensure optimal protection.
People
Matt Wester
Infrastructure Specialist
Matt has decades of experience designing and deploying commercial low-voltage installations. He specializes in network foundation upgrades and business security enhancements, handling projects from small offices to large facilities with precision and scalability.
Pat Kaufman
Sales & Operations Director
With 15+ years in telecommunications management, Pat oversees Eastern Washington operations. He customizes communications solutions for diverse industries, focusing on client-specific needs while maintaining detail-oriented service delivery and process optimization.
Aren Magnussen
Business Operations Manager
Aren manages Central Washington communications services after earning his IT degree. He specializes in transitioning businesses to cloud-based systems, emphasizing stress-free implementation and long-term technological adaptability for clients ranging from startups to established enterprises.
Questions
What phone system solutions do you offer?
We provide on-premises PBX, cloud-hosted VoIP, and hybrid systems with flexible pricing plans. Our solutions include hardware, installation, training, and ongoing support tailored to business size and needs.
Do you serve businesses outside Eastern Washington?
While our primary service areas are Wenatchee, Spokane, and Tri-Cities, we offer remote support and consultation services to businesses across the United States.
What security systems do you install?
We offer IP/analog surveillance, access control, and alarm systems with remote monitoring capabilities. Our installations include HD cameras, smartphone-controlled access, and scalable security infrastructure.
Can you integrate modern technology with existing systems?
Yes, we specialize in integrating Microsoft Teams with existing PBX systems and upgrading legacy infrastructure with minimal disruption to current operations.
What support options are available?
We provide 24/7 technical support, on-site assistance, and guaranteed response times. Local technicians handle installations, training, and emergency service calls in Eastern Washington.
Do you offer free assessments?
Yes, we provide free phone bill audits and network assessments to identify cost-saving opportunities and infrastructure improvement areas for new customers.
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