Exceeding Expectations, Every Time
Applications by Design, Inc. (ABDi) is a software development company specializing in highly customizable community management and access control solutions for gated communities, condominiums, high-rise apartments, and country clubs across the country. With a nationwide client base of over 900 communities, ABDi has established itself as the leader in the industry by consistently exceeding the expectations of community managers, Board/committee members, security professionals, and residents.
Intuitive and Reliable Software
In a gated community, frequent security officer turnover and limited computer skills among guards can pose significant challenges. ABDi addresses these issues by providing extremely intuitive and easy-to-learn software, with training times measured in minutes rather than hours or days. The software is optimized for maximum uptime, ensuring that communities can rely on it for their security needs.
Customizable Solutions
At ABDi, we understand that each community is unique. Off-the-shelf products may work for some, but not all. That's why ABDi offers customizable solutions tailored to a community's specific needs. All custom programming is done in-house, ensuring the highest quality and consistency.
Experienced Team
ABDi's software was developed by a former security guard, giving the company a unique perspective on the challenges faced by gated communities. The average staff tenure at ABDi is 12 years, providing the team with a broad range of experience and expertise. This experience allows ABDi to anticipate and avoid potential problems, ensuring even the most complicated installations are completed efficiently.
Modular and Expandable Systems
Every ABDi system is engineered based on a community's specifications. As community wants and needs change over time, ABDi offers numerous modules that can be included in the initial system installation or added in the future. Real-time changes made in the CMS database are instantly available at every location, ensuring seamless communication and coordination.
Outstanding Service
ABDi's existing clients consistently praise the company's service as the best in the industry. System repairs are usually made without the need for onsite service calls, and emergency technical support is available 24/7 from experienced computer engineers.
In conclusion, Applications by Design, Inc. is the premier provider of customizable community management and access control solutions for gated communities, condominiums, high-rise apartments, and country clubs. With a focus on intuitive and reliable software, customizable solutions, experienced staff, and outstanding service, ABDi is the ideal partner for any community looking to enhance its security and operational efficiency.
Customer Experience
The customers who have used this program daily have had a remarkable experience. They appreciate the prompt and effective assistance provided by the team, particularly Roy. His willingness to go the extra mile is noteworthy, as he even dropped by to resolve an issue that wasn't related to the software. This dedication to customer satisfaction has earned the program high praise.
Software Performance
The program's performance has exceeded expectations, with users appreciating the efficiency and reliability of the software. The timely resolution of issues has minimized downtime, making it an essential tool for daily use. The ability to rely on a trustworthy and user-friendly program has been a major advantage for the customers.
Conclusion
Overall, the customers are extremely satisfied with the program, praising its performance, reliability, and exceptional customer support. Their positive experiences have made them loyal users, and they highly recommend the program for community access needs.
