Business Details
48 Years
experience
Emergency
services
Home Security and Pest Control Services in Plano, TX
Founded in 1978, our company was born from a personal tragedy that reshaped our family's mission. After losing my father in a tragic accident and experiencing a devastating burglary during our time of grief, we committed ourselves to protecting families through reliable home security solutions. As a family-owned business operating for over four decades, we've built our reputation on transparency, integrity, and customer-centric service. Our team combines deep industry expertise with a personal touch, offering innovative security technologies while maintaining the human connection that defines our approach.We take pride in our Dallas roots and remain dedicated to community service, reflecting our core values in every aspect of our operations. Our commitment to continuous improvement and ethical business practices has established us as a trusted leader in the home services industry.
Services
Home Security
Pest Control
HVAC Services
Smart Home Automation
Small Business Security
Security Monitoring
Termite Inspection
Rodent Control
Fire Ant Treatment
System Installation
Details
- Year established: 1978
Highlights and features
- 45 years of continuous service with the same low monitoring rate
- No long-term contracts or hidden fees
- Family-owned business with generational industry expertise
- 24/7 monitoring from our private UL-certified dispatch center
- Transparent pricing with equipment costs separate from monitoring fees
Associations and certifications
- UL Certified
What people say
100% satisfied
Knowledgeable technician
Affordable price
Great experience
No contracts
Services
Home Security
Our comprehensive home security solutions combine advanced technology with personalized protection plans. Offering wireless monitoring starting at $16.95/month with no contracts, our systems feature 24/7 private monitoring, smartphone control, and integration with smart home devices. We specialize in both new installations and system takeovers while maintaining the same competitive rate since 1978.
Pest Control
Quarterly pest management plans protect homes from common Texas pests with customizable coverage options. Our treatments address ants, spiders, roaches, and more while offering specialized programs for termites and flying insects. We provide exterior perimeter protection up to 11,000 sq ft with optional rodent control systems and year-round ant warranties.
Smart Home Automation
Integrated smart home solutions enable complete property control through a single app. Our systems include security monitoring, camera networks, smart locks, and environmental controls with LTE/5G connectivity. Professional installation ensures seamless integration of lighting, thermostats, and security features for maximum convenience and energy efficiency.
HVAC Services
Comprehensive HVAC maintenance and repair services ensure optimal system performance year-round. Our certified technicians provide seasonal tune-ups, emergency repairs, and equipment installations while following detailed maintenance checklists to maximize system longevity and energy efficiency across Dallas-Fort Worth.
Small Business Security
Tailored security solutions for Texas businesses up to 4,000 sq ft include wireless monitoring, access control, and integrated alarm systems. Our commercial packages offer flexible monitoring starting at $24.95/month with smartphone management capabilities and integration options for existing security infrastructure.
People
Mark Thompson
Founder
Mark Thompson founded Smith Thompson Home Security after his family's tragic burglary in 1978. With over 45 years of industry experience, he transformed personal loss into a mission to protect families. He continues to oversee operations while maintaining the company's founding principles of integrity and customer care.
Questions
Do you require long-term contracts for your services?
No, we never require contracts for any of our services. You can cancel with 30 days notice at any time.
What security services do you offer for existing systems?
We can takeover compatible existing systems with our wireless transmitter starting at $89, providing monitoring from $16.95/month.
Do you offer pest control services beyond quarterly treatments?
Yes, we provide specialized treatments for specific pests like termites, bedbugs, and flying insects with separate programs available.
Are your security systems compatible with smart home devices?
Our systems integrate with Alexa, Google Home, and offer full smartphone control for cameras, locks, thermostats, and lights.
How do you handle emergency service calls?
Our 24/7 monitoring center dispatches authorities immediately upon alarm activation with no false alarm charges to customers.
What HVAC services do you provide?
We offer installation, repair, and maintenance services including seasonal tune-ups with optional maintenance membership plans.
