Business Details
32 Years
experience
Emergency
services
Your Trusted Partner for Comprehensive Security Solutions
Crime Alert Security has been a trusted name in the security industry for over 30 years, founded on the principles of simplicity, reliability, and technological innovation. Our approach is built on four pillarsdesign, perform, defend, and preventto deliver high-quality, no-nonsense security solutions tailored to our clients' needs. With a nationwide network of certified professionals, we specialize in AI-powered video monitoring, UL-certified alarm systems, and cloud-hosted access control for commercial properties, high-risk industries, and critical infrastructure. Our commitment to transparency and integrity is reflected in our flat-rate pricing structure and 24/7 monitoring services, ensuring clients receive consistent, dependable protection without hidden fees. Our team of experienced technicians and security experts brings decades of combined industry knowledge, providing scalable solutions for multi-state clients ranging from retail chains to corporate offices.We prioritize proactive security measures, leveraging advanced technology to prevent threats before they escalate while maintaining rigorous compliance with industry standards. Our dedication to client satisfaction is evident in our ongoing technical support, rapid response capabilities, and personalized service approach that treats every client relationship with the same care as our own family. With headquarters in California and a proven track record of protecting some of the nation's most recognized brands, we continue to set the standard for effective, accessible security solutions.
Services
Live Video Monitoring
Security Cameras
UL Certified Alarms
Access Control
Loss Prevention Consulting
Cloud-Hosted Solutions
24/7 Monitoring
System Design
Ongoing Support
Specialized Security
Details
- Year established: 1994
Highlights and features
- We have over 30 years of experience in AI-powered security solutions.
- Our systems are UL-certified to meet rigorous safety standards.
- Nationwide network of certified technicians ensures consistent service.
- AI-enhanced monitoring reduces false alarms by 99%.
- 24/7 rapid response and ongoing technical support included.
Associations and certifications
- Underwriters Laboratories (UL)
What people say
Game-changer for store security
Reliable and easy to use
Caught issues we didn't know
Full control anytime anywhere
Seamless access management
Services
Live Video Monitoring
Our AI-enhanced live video monitoring provides real-time security oversight with 99% false alarm reduction. Trained professionals monitor feeds 24/7, using advanced detection technology to identify genuine threats while minimizing unnecessary alerts. The system includes instant notifications, live audio deterrents, and rapid escalation to law enforcement when required.
UL Certified Alarms
UL-certified intrusion alarm systems meet the highest safety standards for commercial and residential properties. These rigorously tested systems offer guaranteed quality, rapid emergency response from certified monitoring centers, and regulatory compliance for industries requiring strict security protocols. Annual audits ensure ongoing certification adherence.
Cloud-Hosted Access Control
Secure cloud-based access control systems allow real-time permission management for single or multi-site operations. Features include encrypted RFID technology, remote access modification, detailed entry/exit logs, and integration with existing security infrastructure. The Kantech-certified Hattrix platform provides enterprise-grade solutions without overhead.
Security System Design
Custom security system design leverages 30+ years of industry expertise to create tailored solutions. Our process includes property assessment, risk analysis, and implementation of integrated systems combining cameras, sensors, and monitoring for comprehensive protection across retail, industrial, and critical infrastructure applications.
Loss Prevention Consulting
Specialized loss prevention strategies combine AI monitoring with physical security assessments. Services include environmental design recommendations, staff training programs, and technology integration to proactively identify and mitigate security vulnerabilities across retail, cultivation, and industrial sectors.
People
Ilan Frank
Founder & CEO
Visionary entrepreneur with 30+ years in security, founded Crime Alert Security in 1994. Combines technological innovation with people-first values, leading a team of nearly 100 professionals while maintaining a focus on community impact and operational excellence.
Andrew Haugen
Vice President of Sales
Award-winning sales leader with over a decade in security, specializing in tailored solutions and CPTED-certified risk prevention. Recognized for client-focused approach and commitment to long-term security partnerships through the Hattrix Master Sales Person award in 2022.
Sara Morissette
Sales & Marketing Account Executive
Dedicated relationship builder with decade-plus experience, known for exceptional client support and proactive communication. Translates complex security needs into personalized solutions while maintaining family-oriented values in every client interaction.
Robin Stevenson
Service Manager
25-year veteran of Crime Alert Security, evolved from bookkeeper to technical expert. Provides hands-on support for alarm systems, serves as go-to resource for troubleshooting, and ensures exceptional after-hours service while mentoring team members.
Chad White
Sr. Technician
30-year industry veteran with expertise in CCTV, audiovisual systems, and alarm technology. Certified installer for Kantech, Honeywell, and DMP systems, combining technical proficiency with local Sacramento knowledge to deliver reliable security solutions.
Questions
What security services does Crime Alert offer?
We provide AI-powered video monitoring, UL-certified alarm systems, cloud-hosted access control, loss prevention consulting, and customized security system design for commercial and residential properties.
Are your alarm systems UL-certified?
Yes, our intrusion alarm systems meet Underwriters Laboratories standards, including UL 681 and UL 827 requirements for installation excellence, reliable performance, and regulatory compliance.
How does your AI monitoring work?
Our AI-enhanced system uses advanced video analytics to detect genuine threats while reducing false alarms by 99%, with live operator intervention and instant audio deterrents for real-time threat prevention.
Do you offer nationwide service?
Yes, we serve clients across the United States through our headquarters in California and a network of certified subcontractors, providing consistent security solutions for multi-state operations.
What support options are available?
We provide 24/7 technical support, system health alerts, rapid repair response, and comprehensive training with ongoing maintenance to ensure optimal system performance and client satisfaction.
How do your access control systems work?
Our cloud-hosted access control allows remote permission management with encrypted RFID technology, real-time tracking of entries, and integration with existing security infrastructure for single or multi-site operations.
