Protecting the Midwest, One Home and Business at a Time
At Alert Protective Services, we've been dedicated to protecting the Midwest since 1982. Our team of experts has over 35 years of experience in providing top-notch security solutions to homeowners and businesses in Chicago, Wisconsin, and Indiana. Our commitment to excellence has earned us a 5-star rating on Yelp, and we take pride in our customer-centric approach.
Our Services
We offer a comprehensive range of security services designed to provide peace of mind for our customers. Our residential services include alarm system installations, smart home automation, video surveillance, and alarm monitoring. For our commercial clients, we provide cutting-edge alarm systems, fire alarms, video surveillance, access control, and alarm monitoring. Whether you're a homeowner or a business owner, we've got you covered.
Home Security
At Alert Protective, we understand that every home is unique, which is why we design and install custom alarm systems tailored to the specific needs of each home. Our smart home automation solutions allow you to control your home's temperature, lighting, and security from the palm of your hand. Our video surveillance systems provide an additional layer of security, giving you peace of mind when you're away from home. And with our professional alarm monitoring, you can rest assured that your home is protected 24/7.
Commercial Security
We take pride in being a one-stop-shop for all your commercial security needs. Our commercial alarm systems are designed to prevent crime and detect threats, while our fire alarm systems utilize groundbreaking detection technology to protect your property and employees. Our video surveillance solutions deter theft and protect your property, and our access control systems allow you to control who can access your business. And with our alarm monitoring, you can rest assured that your business is protected 24/7.
Why Choose Alert Protective
At Alert Protective Services, we're committed to providing exceptional customer service, personalized solutions, and top-notch security expertise. With over 35 years of experience, we've earned a reputation for being one of the most trusted security companies in the Midwest. Whether you're looking for residential or commercial security solutions, we've got the expertise and resources to protect what matters most.
Unsatisfactory Experience with Alert Protective Services
Lack of Communication and Organization
Several reviewers have expressed frustration with Alert Protective Services due to poor communication, disorganization, and unprofessional behavior. Some common issues mentioned include:
- Failure to show up for scheduled appointments or canceling at the last minute without notification
- Lack of communication regarding appointment details or changes
- Unhelpful or unresponsive customer service representatives
- Difficulty in resolving technical issues or addressing customer concerns
Faulty Equipment and Inconsistent Service
Some reviewers have reported issues with the alarm systems installed by Alert Protective Services, including:
- Faulty equipment that requires frequent repair or replacement
- Inconsistent or unreliable service, leading to false alarms or inability to respond to actual security breaches
- Difficulty in getting technical support or resolving technical issues
Positive Experiences with Alert Protective Services
On the other hand, some reviewers have reported positive experiences with Alert Protective Services, citing:
- Friendly and knowledgeable sales representatives and technicians
- Fast and efficient installation and support
- Easy-to-use systems and reliable monitoring
- Good pricing and value for the services provided
Gustavo: A Shining Star
One reviewer specifically mentioned Gustavo, a technician with Alert Protective Services, who went above and beyond to resolve their issue and provided excellent service.
