Empowering a Safer Tomorrow
Who We Are
Securitas Technology is a global provider of security, health, and safety technologies, delivering scalable end-to-end electronic security solutions. With a rich heritage spanning over 80 years of protecting people, places, and assets, we are dedicated to helping businesses transform through the power of safe. Our extensive expertise and cutting-edge technology enable us to provide comprehensive and advanced solutions tailored to the unique needs of our clients across various industries.
Our People and Global Reach
We take pride in our diverse and skilled workforce of over 13,000 professionals, spread across 40+ countries and 6 continents. Our extensive network includes 44 monitoring centers and 5,000+ technicians, ensuring unparalleled operational excellence through our people, knowledge, and technology. This powerful synergy allows us to serve over 1,400,000 monitored connections around the world, driving resilience, value, and progress.
Cutting-Edge Technology and Innovation
At Securitas Technology, we are committed to driving innovation with cutting-edge technology. Our Technology Evaluation Lab continuously assesses future technologies, providing clients with a pre-implementation understanding of their value. Moreover, our Client Engagement Center offers hands-on interaction with diverse security technologies, enabling businesses to make informed decisions about their security infrastructure.
Our Global Technology Network fosters ongoing innovation through collaboration and expert knowledge-sharing, ensuring that we stay at the forefront of security technology development. This constant pursuit of innovation empowers us to deliver the most advanced and comprehensive solutions available today, and our partnerships with the world's leading security technology manufacturers further reinforce this commitment.
Comprehensive Solutions and Services
We offer a wide range of services and solutions, including Access Control, Video Surveillance, Intrusion Systems, Fire Detection, Weapons & Threat Detection, and Security Monitoring, amongst others. Our centralized programmatic approach to security begins with design/build processes, ensuring smooth installation and uniformity across business locations.
Additionally, our Engineering Center of Excellence specializes in centralized design, engineering, and prefabrication for enterprise and multisite security programs, promoting standardization and reducing deployment inconsistencies while fostering reliability for our clients.
Our award-winning Security Monitoring Services offer unparalleled peace of mind, swift detection, rapid response, and streamlined management. We aim to help clients handle false alarms, enhance security operations, and elevate protection for their people, property, and assets. Our commitment to Service Maintenance excellence drives swift and efficient responses, empowered by our highly skilled team and advanced technology. We also offer dedicated customer support, available 24/7, to ensure round-the-clock assistance for our clients.
At Securitas Technology, we unlock security expertise across various industries, providing customized solutions for Finance & Banking, Retail, Data Centers, Commercial Offices, and many more. By collaborating closely with our clients, we help them overcome their security challenges, making their businesses safer, healthier, and more efficient.
Company Issues
Several reviewers have expressed their disappointment and frustration with Securitas, citing issues with billing, customer service, and technical support. Some reviewers have reported being charged exorbitant fees for simple tasks, while others have experienced long wait times and unhelpful customer service representatives.
Scandalous Behavior
One reviewer reported a disturbing incident where a Securitas employee spat on their vehicle and watched them, committing a hate crime. Another reviewer alleged that the company takes over other businesses and runs them into the ground.
Home Security Concerns
Multiple reviewers have expressed concerns about the company's home security services, including slow response times to alarm triggers and inadequate support. Some have reported instances where the alarm was tripped and the company failed to call or respond adequately.
Unreliable Technicians and Management
Reviewers have criticized Securitas' technicians and management, stating that they are unqualified, unhelpful, and unresponsive. Some have reported issues with technicians not showing up for scheduled appointments or not being able to fix problems.
Deceptive Business Practices
Some reviewers have accused Securitas of engaging in deceptive business practices, including lying, misleading, and twisting agreements. One reviewer reported being charged for services that were not provided and being told that it was a "mistake".
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