Protecting Lives, Property, and Peace of Mind
At Royal Protection Group, LLC, we pride ourselves on our commitment to providing exceptional service and innovative solutions to our customers. As a family-owned and operated business, we have been serving the Houston area for over 40 years. Our mission is to design and install quality and simple-to-use systems that meet the unique needs of our customers. Whether you are a small business or a large corporation, we have the expertise and resources to tailor a solution that meets your specific requirements.
Our Services
We offer a wide range of services, including fire alarm systems, mass notification, sprinkler monitoring, and fire alarm inspection services. Our team of experienced professionals is dedicated to providing top-notch service and ensuring that our customers receive the highest level of quality and reliability. We are fully licensed by the State of Texas for security, HD video, and are NICET certified for Fire Alarm Systems. Our engineer has 42 years of experience in designing Fire Alarm Systems.
Fire Alarm Systems
Our fire alarm systems are designed to provide a safe and secure environment for your business or home. We offer a range of systems, from simple to complex, and work closely with our customers to understand their specific needs and requirements. Our fire alarm systems are designed to meet the code requirements and are backed by a 24/7 monitoring center.
Security Alarm Systems
Our security alarm systems are designed to provide an added layer of security for your business or home. We offer a range of systems, from simple to complex, and work closely with our customers to understand their specific needs and requirements. Our security alarm systems are designed to meet the code requirements and are backed by a 24/7 monitoring center.
Access Control Systems
Our access control systems are designed to provide controlled access to your business or home. We offer a range of systems, from simple to complex, and work closely with our customers to understand their specific needs and requirements. Our access control systems are designed to meet the code requirements and are backed by a 24/7 monitoring center.
Wireless Communications
As part of our commitment to staying ahead of the curve, we are committed to upgrading our wireless communication systems to ensure continued reliability and effectiveness. Our wireless communication systems are designed to provide real-time monitoring and alerts, ensuring that you are always informed and in control.
Resources
At Royal Protection Group, LLC, we are committed to providing our customers with the resources they need to make informed decisions about their security and safety needs. Our website is designed to provide a wealth of information, from product information to FAQs and tutorials.
Get Started
Contact us today to learn more about how we can help you achieve your security and safety goals. With over 40 years of experience, we are confident in our ability to provide exceptional service and innovative solutions. Call us today to schedule a consultation and take the first step towards a safer and more secure future.
Accomplishments and Failures
Victor Kensinger Tr and B. Cannon praised RPG for their excellent customer service and competitive pricing. They appreciated the personal touch and hands-on approach of the company, with owners who were willing to help when needed. Micah Staggs also had a positive experience, highlighting the best service and price. The companies staff was described as very personal with customers.
On the other hand, Chrishawn Battle shared a completely different opinion. He felt disrespected as a customer, with the owner Gary being condescending and arrogant. He was unhappy with the lack of customer service and felt neglected as a long-time customer.
Key Issues
A common issue among the negative reviews was the perceived poor customer service and lack of respect for long-time customers. In Chrishawn's case, he felt a significant disconnect with the owner Gary and was unhappy with the way he was treated.
Overall Assessment
The reviews reveal a mixed bag of experiences with RPG. While some customers have had excellent experiences, others have been left feeling unappreciated and disrespected. The company's customer service and pricing appear to be a major factor in this variance in opinions.
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