Protect what matters with LaView
Laview exists to empower you to protect what matters through innovative and accessible security solutions. We design and manufacture cutting-edge cameras, security lights, and smart home devices that seamlessly work together to create a safer and more secure home for you and your loved ones.
Our Mission
Our mission is to provide reliable and accessible security to everyone. We believe in:
- Accessibility: Security shouldn't be limited. Our products are designed to be easy to use, install, and afford.
- Innovation: We constantly push the boundaries of technology to deliver smarter and more efficient security solutions.
- Reliability: We prioritize durability, performance, and exceptional customer service.
Smart Cameras
- Indoor and outdoor cameras offering crystal-clear 4K resolution and advanced features like human detection and night vision.
- Wire-free and battery-powered options for flexible and discreet placement.
- Smart PTZ cameras for comprehensive coverage of your property.
Security Lighting
- Smart lights that illuminate your property with warm white light and integrated security features.
- Light bulbs that double as cameras, providing dual protection.
Smart Home Devices
- Convenient and connected devices like WiFi smart plugs and white noise machines to enhance your home's security and comfort.
Custom Solutions
- Comprehensive security plans tailored to your specific needs and property.
- Professional installation and ongoing support services.
Our Values
- Customer-centricity: Our focus is on understanding your unique needs and providing solutions that exceed your expectations.
- Integrity: We uphold the highest ethical standards and transparency in our practices.
- Innovation: We are driven by a continuous pursuit of innovative technology and solutions.
- Sustainability: We are committed to environmentally responsible manufacturing practices and products.
Problems with Technical Support
Many customers have experienced significant issues with LaView's technical support. They report that the company fails to respond to calls, tickets, and online chats, leaving customers without help when they need it most.
Camera Issues and Inconsistencies
Several reviewers have mentioned that their cameras stop working or only function intermittently. Some have had issues with the app, while others have experienced problems with the DVR box or camera connectivity. The varying levels of quality and reliability have led to frustration and disappointment.
Multiple Apps and Confusion
A few customers have expressed confusion about the multiple apps available for LaView cameras, stating that it's unclear which app is necessary for specific features or functions.
Lack of Customer Service
Almost every reviewer has complained about the lack of customer service from LaView. They report that the company avoids responding to emails, phone calls, and online chats, leaving customers without any support or resolution to their issues.
Warranty and Support Issues
Some reviewers have mentioned that they have experienced issues with LaView's warranty and support, including problems with logging into the computer to view their cameras or receiving incorrect or no support.
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