Business Details
31 Years
experience
Emergency
services
Your Trusted Partner for Security Solutions in Greenville, SC
For over 25 years, Priority One Security has been a trusted provider of comprehensive security solutions for residential and commercial clients across the Southeast. Our expertise spans smart security systems, access control, fire and life safety, and 24/7 monitoring services. We are committed to delivering personalized solutions through our 5-Point Protection Strategy, backed by a 90-day money-back guarantee. Our Five Diamond Certified monitoring station ensures reliability, while partnerships with industry-leading manufacturers guarantee cutting-edge technology.With a focus on professional installation and ongoing support, we prioritize customer satisfaction through our Service First philosophy. Our team of experienced professionals adheres to strict standards of excellence, ensuring every client receives tailored security solutions that evolve with their needs. This dedication to quality and innovation has established us as a top 100 security integrator nationally.
Services
Smart Security Solutions
Video Surveillance
Home Automation
Access Control
Fire & Life Safety Systems
Residential Security
Commercial Security
Monitoring Services
Home Networking
Vehicle Gates & Entry Systems
Details
- Year established: 1995
Highlights and features
- We offer over 25 years of experience in customized security solutions.
- Our 90-day money-back guarantee ensures complete customer satisfaction.
- Five Diamond Certified monitoring station provides 24/7 reliability.
- Professional installation by NICET-certified technicians and project managers.
- Partnerships with industry-leading manufacturers ensure cutting-edge technology.
Associations and certifications
- Five Diamond Certified
- UL Listed
- FM Approved
Services
Smart Security Solutions
Our Smart Security Solutions provide comprehensive protection through customizable systems integrating burglar alarms, fire detection, and home automation. Designed for both residential and commercial properties, these systems feature adaptive communication, cybersecurity protection, and remote control via the Total Control app. With scalable options and 24/7 monitoring, we ensure reliable security tailored to your specific needs.
Access Control
Access Control solutions manage secure entry points for businesses using advanced technologies like biometric scanners, proximity cards, and mobile credentials. Our systems integrate with video surveillance and alarm systems, offering scalable options for single-door setups to enterprise-level operations. Features include audit trails, remote management, and compliance verification to enhance workplace safety and asset protection.
Fire & Life Safety Systems
Fire & Life Safety Systems include UL-certified alarm installations, voice evacuation systems, and fire command centers. Our NICET Level IV designers ensure compliance with local codes, offering design, installation, and maintenance services. Systems integrate with building automation for emergency response, including HVAC shutdown and door release. Annual inspections and 24/7 monitoring guarantee continuous protection for commercial properties.
Video Surveillance
Video Surveillance services offer high-definition cameras, intelligent analytics, and cloud recording for residential and commercial security. Solutions range from standalone units to enterprise-grade networks with remote monitoring. Features include motion detection, forensic-quality footage, and integration with access control systems. Our SecureVue24 service enables live operator intervention during security events for enhanced protection.
Home Automation
Home Automation integrates security, lighting, climate control, and entertainment systems through a unified platform. Our Total Control app allows remote management of smart locks, thermostats, and cameras. Customizable automation scenarios like 'Welcome Home Mode' enhance convenience and energy efficiency. Systems support scalability, ensuring seamless expansion as technology needs evolve for modern households.
People
William Francis
President & Owner
Founder of Priority One Security since 1995, William Francis brings decades of entrepreneurial experience from the produce and security industries. He leads corporate strategy and vision development for the growing company.
William R. Francis Jr.
VP Sales and Marketing
Vice-President of Sales and Marketing since 2009, Bill Francis oversees brand development and nationwide sales strategies. With experience in all company operations since 1996, he manages product launches and market expansion initiatives.
Peter Norman
VP Operations
As VP of Operations, Peter Norman manages daily operations across customer service, warehouse, and installation teams. A Citadel graduate, he formulates business strategies and acquisition plans while maintaining industry leadership roles.
Alechia Francis
Chief Financial Officer
Chief Financial Officer Alechia Francis manages all financial operations including planning, risk management, and reporting. With security industry experience since 1996, she ensures financial stability and growth for the company.
Marian McCombs
Director of Administration
Director of Administration Marian McCombs has supported Priority One customers since 1997, overseeing administrative operations and contributing to the company's organizational development and professional growth initiatives.
Questions
What security solutions does Priority One offer for residential properties?
We provide smart security systems, video surveillance, home automation, access control, and monitoring services tailored for homes. Our 5-Point Protection Strategy includes burglar protection, fire safety, and property monitoring.
Do you offer commercial security solutions?
Yes, we specialize in access control, fire safety systems, enterprise video surveillance, and integrated security for businesses. Our solutions scale from single locations to national operations with centralized monitoring.
What is the 5-Point Protection Strategy?
Our comprehensive approach covers burglar protection, fire & life safety, access control, property monitoring, and lighting control. Each component works together to create layered security tailored to your specific needs.
Is installation included with security system purchases?
Yes, professional installation is included with all system purchases. Our certified technicians handle setup, configuration, and integration with existing systems for both residential and commercial properties.
What monitoring services do you provide?
We offer 24/7 Five Diamond Certified monitoring with UL-listed fire and burglar alarm services. Our SecureVue24 technology enables live video verification and immediate operator intervention during security events.
Do you offer a satisfaction guarantee?
Yes, we provide a 90-day money-back guarantee. If you're not completely satisfied with our PROPAC series system, we'll refund installation and monitoring fees and remove equipment at no charge.
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