At Home Controls, we pride ourselves on being a premier national distributor of comprehensive and unique home automation and security systems. For over 35 years, we have been dedicated to providing our customers with the largest catalog of smart home and security devices, along with exceptional customer service and expert technical support.
Our Services
We offer a wide range of services, including:
Smart Home Automation: We provide a variety of smart home automation products that can be integrated into your existing wiring to create a seamless and automated smart home experience. Our products include smart lighting, thermostats, door and gate openers, and more.
Home Security Systems: Our security systems are designed to keep your home and family safe. We offer pro-grade security systems, DIY security systems, and stand-alone alerts for added peace of mind.
Security Solutions: We provide a range of security solutions, including video surveillance, access controls, door locks, and sirens. Our security solutions are designed to meet the unique needs of residential and commercial applications.
Audio/Video Distribution: Our audio/video distribution systems enable you to connect multiple devices and sources to a single screen or speaker, making it easy to share content in any room of your home.
Structured Wiring: Our structured wiring products help you organize and manage your home's wiring, making it easier to install and connect devices.
Intercom Systems: Our intercom systems allow you to communicate with family members or guests throughout your home.
IT and Networking: We provide a range of IT and networking solutions, including Wi-Fi and networking products, to help you stay connected and maintain your devices.
Independent Living
Our Independent Living solutions are designed to provide comfort, independence, and accessibility for individuals with disabilities. Our products include amplified phones, bed and wheelchair sensors, and more.
Home Automation Controllers: Our home automation controllers allow you to control your smart home devices remotely, schedule tasks, and automate your daily routines.
Smart Home Automation Sensors: Our sensors detect motion, temperature, and other environmental factors to automate tasks and enhance your smart home experience.
Key Features
- Free product and system design advice
- Fast shipping with large inventory
- Huge catalog of smart home and security products
- Free technical support
- Competitive pricing
- Hassle-free returns
At Home Controls, we are dedicated to helping you design and build a reliable smart home system that meets your unique needs. Whether you're a professional dealer or installer or a do-it-yourself enthusiast, we have the expertise and products to help you create an incredible smart home.
Website and Customer Service
Several reviewers have experienced issues with the outdoor sensor not working after a short period of time. Charlie Dos Ramos and Eric L. both gave the lowest rating of 1 star due to poor customer service. Eric L. was disappointed with the delayed shipping and lack of transparency about the availability of products. Michael Zimmer also felt frustrated with the lack of support team, advising him to call Leviton instead.
On the other hand, several reviewers have had positive experiences with the website and customer service. Christine A. received her order promptly and was happy with the service. Tom Wood appreciated the helpful staff and Covid-compliant office. Sandra Lurie, Antony Atkinson, Dan Hurth, Timothy M., and Eli Jones all gave high ratings and praised the excellent service and delivery.
Product Performance
Michael Perkins has been satisfied with the product he purchased, which works great for him. Antony Atkinson has installed many products from Home Controls and is fully satisfied with the results. Dan Hurth has also had positive experiences with the products and is a repeat customer. Eli Jones liked the intercom system he purchased and found it easy to DIY. Timothy M. was impressed with the staff's technical expertise in finding a solution to his problem.
However, Eric L. was disappointed with the product performance, citing poor quality and delayed shipping.
Overall Impression
Home Controls seems to have both strengths and weaknesses. While some reviewers have experienced poor customer service and product performance, many others have had excellent experiences with the website, customer service, and products. The selection of home automation and home security products appears to be one of a kind, and the prices are competitive.
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