Passion. Experience. Diligence.
Triple-S Alarm Co. is a family-owned security company that has been serving the state of Arkansas and beyond for over 44 years. Founded in 1975, our philosophy is simple: one of partnership and dedication. We pride ourselves on our outstanding reputation and professional knowledge, and we continuously work to maintain a strong service-oriented relationship with our customers.
Our Services
At Triple-S Alarm Co., we offer a wide range of security solutions to meet the needs of both commercial and residential clients. Our services include video surveillance, access control, central station monitoring, sound and intercom systems, audio/visual automation control, life safety systems, fire alarm systems, mass notification systems, nurse call systems, structured cabling, and testing and inspection. We also offer customized solutions to meet the unique needs of each client.
Our Expertise
Our team of experts has extensive knowledge and experience in the security industry. We support our technicians with high-end products and extensive training to better serve our customers throughout the nation. We are licensed by the State of Arkansas as a Class G Alarm Systems Company and a licensed contractor. Our in-house UL central monitoring station is equipped with the latest technology to provide 24/7 monitoring and support.
Our Mission
Our mission is to provide top-notch security solutions that exceed our customers' expectations. We strive to meet and exceed the expectations of our customers, and we are committed to providing the best service possible. Our motto is "YES WE CAN, " and we go above and beyond to find solutions for our customers.
Our Team
What makes our company so great is most certainly the people here who are dedicated to providing you the best experience possible. Our sales team approaches each home or business with the same goal in mind: to ensure the customer has the right equipment to get the job done. Our team is passionate about providing exceptional service and ensuring that our customers are completely satisfied with their security solutions.
Overview of Reviews
The reviews provided are for Triple-S Alarm company, a local security system provider. The majority of the reviews are overwhelmingly positive, with two 5-star reviews and one 1-star review.
Positive Experiences
Professional Service
Both 5-star reviews praise the professional and knowledgeable technicians, Chris and Kyle, who provided excellent service to the customers. The customers appreciate the personalized attention they received from the company, feeling that their safety and convenience are a priority.
Reliable and Local
The reviewers appreciate that Triple-S Alarm is a local company that provides reliable service, unlike national companies that subcontract out technicians. This local presence allows for quick response times and personalized attention.
Negative Experience
Poor Customer Follow-up
The 1-star review expresses frustration with the company's poor customer follow-up. Despite multiple calls, the reviewers were unable to get a response from the technicians to provide an estimate for service, leading them to take their business elsewhere.
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